Competence

qualification and competence

Qualification and Competence

We have recently seen a round of debate on the suitability of a particular person’s credentials to head a ministry. This brings out the point that many HR managers grapple with: should organizations look for qualification or competence? It is true that a qualification is awarded to those who demonstrated certain degree of proficiency in a particular field. However, given the challenges in our education system, every qualification may not promise competence. We have many examples where organizations hired expensive resources from premier institutes and later were disappointed with their output. Similarly, we also have instances in organizations where people are denied promotions because they do not possess a qualification. During interviews, we often find people saying that ‘I have a minimal qualification but I have the competence to do the task’.  They also keep pleading, “Judge me by my performance”. It is surely a challenge for HR manager to look for competence beyond qualification. If you have a stronger basis for measuring performance, any qualifications should not discourage those who have competence. Keep tracking this space for more discussions. Article By: Dr.Raj, Published in HR Mirror, Hans IndiaFollow Dr.Raj on Twitter @drraj29 

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Impact of leader on your performance

Here is an important question: What do you think influences your performance at the workplace? Question looks simple, but answers could be many. The usual factors that influence the workplace performance are: role clarity, amenities, quality of colleagues, cooperation across various departments, compensation, incentives, my personal competence and motivation. In addition to all the above factors, there is another important game-changing factor: the type of leader who leads you! The style of your leader can have a huge bearing on many of the above factors and therefore can be seen as an overarching influence on your workplace performance. Leader’s impact on your performance: Let us consider the case of Ranjan Mitra. He has about twelve years of work experience and reasonably successful in career so far. He comes across as a very cordial, articulate and competent professional. For three years he has been in the current job and since the time he joined, there have been several changes in the organization. One of the prominent changes happened to be the change of reporting manager. Since the time new manager Mohan joined the organization, it has not been the same for Ranjan. Initially, he thought he needed to change his way of working since Mohan has a different style of working. Ranjan made earnest efforts to align with Mohan. If the conversations over the last six months are any indication, then Ranjan’s efforts did not click. Mohan has been giving feedback to Ranjan on the need for faster execution, greater assertion and result orientation. Initially, Ranjan was explaining all the bottlenecks in the system and how he was trying to work around the same. But he noticed that Mohan was least interested to listen to all reasons; in fact, in one of the team meetings, Mohan termed the reasons for delay as ‘excuses’ and he said, “I hate excuses!”. Ranjan felt very small in front of everyone. It took a few days for Ranjan to regroup himself and took the challenge of turning around the things. One more delay; one more session with Mohan; and one more demotivating conversation. Now the question that is lingering on Ranjan’s mind is: Can I ever succeed under Mohan’s leadership? Should I even make a try? Or is there any fundamental mismatch? That led him to ponder over a deeper question: what kind of leader possibly will bring the best out of me? He looked back at his career and broadly could think of all those distinct leaders that he worked or watched. Keep tracking this space to know about different leaders with whom Ranjan worked previously and which leader brought the best out of him.  Excerpts from the article – Who Owns Your CareerBy: Dr.Raj, Published in HR Mirror, Hans India.Follow Dr.Raj on Twitter @drraj29.

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How to build a resume

5 tips to build your resume!

The first step to getting a great job is ‘resume writing’. Make sure it is authentic, reflects who you are and is unique to you.  One thing that we need to keep in mind while preparing our resume is “don’t simply write your resume, build it!”. In these days of increasing competition, where there are hundreds of similar resumes as yours, how do you differentiate yourself from others? Do not ever write what you are not! Even if you get shortlisted, you will face an uphill task to stand up to your resume during the interview stage! Here are some tips to build your resume: 1. First, decide the roles that you target. Usually, it can be more than one so as to improve the chances of getting a job. 2. Thoroughly understand what those roles call for in terms of qualifications, competence and experience. 3. Reflect clearly how close or far is your current profile to the job requirements. In some way, you are assessing your ‘Job Suitability Quotient”. If you are honest in this step, you can assess for yourself the chances of getting shortlisted. 4. Think about what you need to do if you were to improve your ‘Job Suitability Quotient”. It could include acquiring a professional certification in your area, it could be trying out some assignments in your current job to prepare for the next job, it could be sharpening those skills or awareness that your target job requires and so on. This is the crucial stage of building your resume and making it more suitable to your target job. 5. Now attempt writing your resume – it will flow more fluently. More importantly, you will have greater confidence when you move to the interview stage. The above steps guide you through the process of taking a deeper look at your target job and yourself. Excerpts from the article: Don’t write your resume, Build it! By: Dr.Raj, Published in HR Mirror, Hans India.Follow Dr.Raj on Twitter @drraj29.

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Is it fair to perceive those who are poor in English as less competent?

“The story published by Times of India (dated January 5, 2014) triggered these questions and worth giving a thought which says fluent English speakers earn 34% more than others do.” – Dr. Raj Follow Dr. Raj on Twitter @drraj29 Do we actually perceive some one to be less competent if he/she speaks poor English? Is it possible to hide functional incompetence behind confidently spoken English? To what extent the HR tools and managerial assessments go beyond the poorly spoken English and test the competence to perform the job? Is English proficiency a threshold competence and a base criterion?  While some of the roles demand English to perform the job, there may be some roles where English may not be required to perform the job, but it still influences how one is perceived at work place. The story published by Times of India (dated January 5, 2014) triggered these questions and worth giving a thought. It says fluent English speakers earn 34% more than others do. Is it fair to perceive someone as less competent due to poor English? Is the managerial judgment influenced by the English proficiency? Are the competence assessment tools unfairly rating those who are poor in English? Is it true that those who are in poor in English need to work harder to prove their worth functionally?  Follow us on Twitter @hrfootprints

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trust

Trust: The invisible oxygen in our lives!

” I compare trust with oxygen which exists in our lives; but we may not be so conscious of its presence! The moment there is a short supply, we feel breathless!” Says Dr. Raj, CEO, HR Footprints.  All of us have had our tryst with ‘trust’.  I may not be wrong in saying that we thought about trust when we encountered a not so pleasant and negative experience with it. In other words, so long as there was trust, we would not have paid much attention. When there was a short supply of it, only then we discuss about it!  I therefore compare it with oxygen, which exists, in our lives; but we may not be so conscious of its presence. The moment there is short supply, we feel breathless. Let us understand how it impacts our life. There are plenty of daily activities, which ride on the foundation of ‘trust’. Here are some examples: When we allow our son or daughter take the bike and go out, we trust their ability to drive properly; we believe in them for doing the ‘right’ things after going out. When we leave the car to the driver to drive, or leave it for valet parking, we trust the person and leave your valuable asset. When someone is crossing the road on signal, he or she trusts people to follow traffic rules. When we assign work to someone, we trust their competence and expect them to revert with some output. When someone calls you for a meeting, he or she trusts the seriousness of his or her intention to meet you and go there. When we offer some service to a client and raise the invoice later, we trust that organization to pay us later. When a vendor supplies material on credit, he or she trusts the organization to honor the agreement. When you offer some data to your boss and your boss goes to represent the data in some higher forum, your boss trusts what you had given for its correctness. Trust is fundamentally a pre-programmed image of others capability and character. Such image helps us to reduce our constant evaluation of others on every transaction. Can we think of some more such examples from our daily routines? It will reinforce my belief that trust is the oxygen in our lives – invisible yet impossible to live without! 

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Unreasonable reasons for rejecting a job

Read for some unreasonable reasons for rejecting a job. However, one important thing to remember is that if you have justified reasons for rejecting a job, there is no reason why you should not do it. Just as employers may reject you if you do not fit the role, you may reject the offer if the role does not suit you. Just make sure you do not let a good opportunity go by because of some bias or preference in your judgement. Do not reject a job for silly reasons.  Posted in: Dr. Raj’s Blogs, Hans India. HR Mirror, All About Your Career

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