experiences

What is wrong if a leader has an inner-circle?

There is a general political connotation for ‘inner-circle’ and ‘outer-circle’ in organizations. Someone who is considered to be in the inner-circle of the leader is perceived as someone who has done some manipulation to become a part of the coterie.   But let us admit; as human beings don’t we take a liking towards some people and feel more at ease with them? What is wrong if we find such comfort in interpersonal relationships? What is wrong if leaders also experience same preferences to work with certain type of team members?  The people inside the inner-circle of the leader will surely experience greater access; increasing delegation, freedom and empowerment; they enjoy greater trust. All of this will result in greater alignment and a more comfortable working environment. So, what is wrong in having an inner circle?  It is true that those who end up in the outside the inner-circle may experience differential treatment; they may not feel trusted; they may feel alienated.  But they need to realize that most of the members start in the outer circle and find their way into the inner-circle over a period of time. What can you do about it if you are in the outer circle?  Followers need to understand what leader expects from them and to what extent they can align; if they demonstrate such aligned behavior consistently, they can find a path into the inner circle.  On the part of the leaders, it is important that they do not over-discriminate the outer-circle people. They need to still treat them with dignity and help them to align better.  While time will determine who will be in the inner and outer circles, opportunity to work towards the inner-circle must be available for all! Article By: Dr. Raj, CEO,  HR Footprints Management Services Pvt. Ltd. Follow Dr. Raj on Twitter @drraj29

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trust

Trust: The invisible oxygen in our lives!

” I compare trust with oxygen which exists in our lives; but we may not be so conscious of its presence! The moment there is a short supply, we feel breathless!” Says Dr. Raj, CEO, HR Footprints.  All of us have had our tryst with ‘trust’.  I may not be wrong in saying that we thought about trust when we encountered a not so pleasant and negative experience with it. In other words, so long as there was trust, we would not have paid much attention. When there was a short supply of it, only then we discuss about it!  I therefore compare it with oxygen, which exists, in our lives; but we may not be so conscious of its presence. The moment there is short supply, we feel breathless. Let us understand how it impacts our life. There are plenty of daily activities, which ride on the foundation of ‘trust’. Here are some examples: When we allow our son or daughter take the bike and go out, we trust their ability to drive properly; we believe in them for doing the ‘right’ things after going out. When we leave the car to the driver to drive, or leave it for valet parking, we trust the person and leave your valuable asset. When someone is crossing the road on signal, he or she trusts people to follow traffic rules. When we assign work to someone, we trust their competence and expect them to revert with some output. When someone calls you for a meeting, he or she trusts the seriousness of his or her intention to meet you and go there. When we offer some service to a client and raise the invoice later, we trust that organization to pay us later. When a vendor supplies material on credit, he or she trusts the organization to honor the agreement. When you offer some data to your boss and your boss goes to represent the data in some higher forum, your boss trusts what you had given for its correctness. Trust is fundamentally a pre-programmed image of others capability and character. Such image helps us to reduce our constant evaluation of others on every transaction. Can we think of some more such examples from our daily routines? It will reinforce my belief that trust is the oxygen in our lives – invisible yet impossible to live without! 

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